FAQs

Yes, there is a public underground car park located at the rear of the building.

It is €4.00 per hour and €30 for the day. Evening and pre-booking rates are also available. You can find more information on parking here.

Yes, The CCD offers a complimentary Wi-Fi service.

There are many printing services close to The CCD.

There are many shops within a five minute walk of The CCD. There is a supermarket located directly behind The CCD and another on Mayor Street Lower.

As a purpose-built, world-class conference venue, we have incorporated all legislative requirements for accessibility into the building’s design, and we are committed to making The CCD as physically and emotionally welcoming as possible for all.

In 2012 we were the first ever Irish venue to win the Meetings & Incentive Travel (M&IT) Award for ‘Access Excellence’. You can find more information on access for people with disabilities here.

Yes. Many of our rooms have an induction loop and infra-red (two channel) radiator systems. Free stethoscopes are available to borrow. Alternatively if you wear a hearing aid, you may borrow a neck-worn induction loop which can be used in conjunction with the “T” position on your hearing aid. Please ask a CCD Host or contact reception if you wish to avail of this service.

Dublin Airport is just 15 minutes from The CCD.

You can travel by taxi or, alternatively, there are a number of buses travelling regularly between the airport and Dublin city. You can find more information here.

Due to events that are in the building The CCD is not open to the public.

However if you email us to express your interest, we will let you know of any upcoming open days.

Getting to The CCD is easy thanks to excellent public transport options, plentiful taxis, and our close proximity to Ireland’s main motorway network.

You can find more information to help you plan your journey to The CCD here.

The CCD is ideally located in the heart of Dublin’s transport hub with lots of public transport options to choose from, including bus, train, tram or dublinbikes.

You can find more information on how to get to The CCD here.

We have a dedicated section on our website for visitors, which features information on hotels, restaurants and many things to do in and around Dublin city.

If you are currently in the venue, why not ask one of our uniformed CCD Hosts for tips and advice on things to see and do in the city?

There is no ticket office at The CCD.

You can purchase tickets for concerts and shows through the event organiser’s chosen ticket distributer for example, Ticketmaster or Eventbrite. You can find out more on our upcoming events here.

During most events, we offer adaptors for purchase from a CCD Host in the cloakroom on the ground floor foyer for €5.00.

Ireland’s currency is the euro €, which is divided into 100 cents.

Most banks offer a foreign exchange facility and generally offer the best exchange rates.

You can also often change money in many post offices, which are open on Saturdays until around midday. Dublin also offers many bureaux de change and other exchange facilities but the rates may be higher than many banks.

Visa and MasterCard are more widely accepted in Dublin than Amex or Diners Club, which may not be accepted in smaller establishments.

If a card is lost or stolen, inform the police and the issuing company as soon as possible. Here are some 24-hour hotlines for cancelling your cards:

Amex (1850 882 028)
Diners Club (0818 919 944)
MasterCard (1800 557 378)
Visa (1800 558 002)

Since 2007, a business delegate attending a qualifying conference is entitled to reclaim Value Added Tax (VAT) paid in respect of accommodation costs incurred while attending that conference.

In addition, non-EU residents are entitled to reclaim the VAT paid on items purchased and taken home with them.

In general, if you are not a citizen of Ireland and are not a national of one of the countries listed here, you will be required to have a valid Irish visa.

The Irish Naturalisation and Immigration Service also operates an Irish Short Stay Visa Waiver Programme, which allows delegates from a selected list of countries to enter Ireland without a visa if they have a UK ‘C’ General Visa and meet certain conditions. You should apply for visas at least eight weeks in advance of travelling to Ireland.

Yes, our reception desk is located in the ground floor foyer and is open Monday to Thursday 08.30 to 17.00 and from 08.30 to 16.30 on Fridays.

Our receptionists will be on hand during your event to assist you and your delegates with general enquiries. On busy event days, we offer a concierge service to greet your delegates and answer any general queries.

Our CCD Hosts can also be availed of, to welcome and guide your visitors around the venue during your event.

Various government incentives are available to help bring international events to Ireland.

Firstly, there is no VAT on delegate registration fees, which means your association gets the full payment from the delegate. Secondly, your delegates can reclaim the VAT paid on accommodation costs while attending your conference, currently 13.5%. Finally, non-EU residents are entitled to reclaim the VAT paid on items purchased and taken home with them. More information on supports available can be found here.

All of the projection screens are 16:9 format (widescreen).

Yes, The CCD can offer full audio and video recording of your event with the option of a full final edit or the raw footage if you would like to edit it yourself.

Yes, we have two cloakrooms located on the ground floor with capacity for 1,500 coats and 200 bags or suitcases.

The cloakrooms are only open on request, and can be operated on an account or cash basis. We recommend that you use them for events with more than 100 delegates. Please contact your Event Manager for more information on options and prices.

No, CCD Hospitality is the sole provider of catering in The CCD.

Yes you can, however you will have to pay corkage. Please contact your Hospitality Manager for a quote.

You may send deliveries to The CCD when you are on site to sign for them.

As we are a city centre venue, we don’t provide storage facilities on site. Deliveries should be clearly marked with the following details and address:

• Your name
• The event name
• Your stand number
• The Convention Centre Dublin
  Spencer Dock
  North Wall Quay
  Dublin 1 D01 T1W6
  Ireland

We offer a range of services for exhibitors, many of which are available to order online including stand catering, furniture, technical equipment, ICT and cleaning.

Your Event Manager can also supply you with our approved supplier directory which covers more bespoke service options.

Yes, we can provide all your hospitality requirements during your exhibition and deliver it directly to your stand.

Visit our section for exhibitors for more information.